Current Positions

Please send your resume and cover letter to careers@hyperic.com and remember to include the title of the position for which you would like to be considered.

• Community Manager
• Product Marketing Manager
• EMEA Account Executive (UK)
• EMEA Solutions Architect (UK)
• Web User Interface Engineer (J2EE)
• Account Executive
• Senior Software Engineer (J2EE)
• Java User-Interface Developer

Community Manager

We are seeking a self-motivated, enthusiastic Community Manager with a strong technical background to support our rapidly growing user community and external networks. As the Community Manager, you will be the catalyst for external communication, networking and events across our users, partners and other interested technology parties. As the product and user advocate across a broad and growing base, a thorough understanding of the processes and technologies used for web infrastructure, as well as superior communication and organizational skills are critical. As the primary interface to all users and prospective customers, the Community Manager will demonstrate the ability to exceed expectations in a fast paced, startup environment where he/she will be a valuable contributor to the company's overall growth and success.

Responsibilities

• Maintain active community communication through newsletters, webinars, blogs, social media and forum posts
• Coordinate all efforts regarding forums, blogs, HyperFORGE and similar community tools
• Provide strategy and thought leadership in external networks by actively listening and responding quickly to key partner, technology and user postings as well as developing deep networking relationships
• Drive the strategy and execution for expanding community activity and product adoption
• Organize and execute all community events including online events, community meetups and tradeshows
• Advocate community issues and product requests internally. Advise internal stakeholders of important trends and events in the community, using key data and statistics gathered from the community

Qualifications

• Experience with online communities and/or technical support for consumer web applications
• Expertise using social media and consumer-driven content such as web feeds, blogs, forums, and podcasts
• Thorough knowledge of monitoring and management technologies is a must
• Overall development experience using java, web services and xml is a strong plus
• Calm, logical problem solver that looks out for the end user
• Ability to prioritize and pay attention to detail
• Strong organizational skills and attention to detail
• This role requires strong collaboration with marketing, engineering and support, so Exceptional and demonstrated cross-group collaboration skills are required
• Other important strong skills include a passion for customers, strategic thinking and driving for results
• Ability to travel up to 10-15% for tradeshows and conferences
• Bachelors degree

Product Marketing Manager

We are currently looking for a Product Marketing Manager with outstanding communications and analytical skills to join our world-class team based in San Francisco. This role will work with a diverse group of stakeholders promoting both open source adoption as well as enterprise lead generation. The ideal candidate will have a proven history of successful go-to-market strategy and execution for a technical audience. The ideal candidate will have a strong technical and analytical background including prior experience with open source software, impeccable communication skills, strong organization and multi-tasking skills and the ability to think broadly across a complex marketscape.

Responsibilities

• Embrace Agile Development and develop a go-to-market strategy and execution to optimize frequent updates including website content, sales tools & training, press releases, social media releases and analyst updates
• Define and evolve product positioning and messaging for Hyperic products that reach busy IT professionals
• Own all product content on Hyperic.com, collateral, presentations and demos. Support development of foreign language materials as appropriate
• Drive content creation and market release strategy for company whitepapers, customer case studies and technical thought leadership
• Drive needs through research and market analysis and translate to web marketing campaign definitions and execution
• Develop marketing programs to reach out to our partners and their communities
• Management of multiple projects simultaneously; learn the products hands-on, and work in tandem with the product team
• Recommend operational efficiencies, eliminate duplicate work efforts and remove unnecessary complexities to create and implement new departmental procedures and workflows

Qualifications

• " At least 5+ years of product marketing experience
• Demonstrated capacity for analyzing products, customers and market dynamics
• Proven ability to develop and execute go-to-market strategy
• Passion for technology; technical understanding of online applications and web infrastructure a must
• Expert knowledge of online marketing tools, technology, user practices and industry direction
• Outstanding written and oral communication skills
• Self-motivated and results oriented with a proven ability to manage multiple projects, work across groups, set priorities and meet deadlines
• Experience with social media and consumer-driven content such as web feeds, blogs, forums, and podcasts are a plus
• Global product marketing experience a plus
• BA/BS degree, MBA a plus

EMEA Account Executive (UK)

We are currently seeking a seasoned sales professional to help us establish and expand our presence in Europe. The ideal candidate is a motivated enthusiastic individual with a proven track record of exceeding quota in technology sales and building out world class sales teams to join our team. As the EMEA Account Executive, you will leverage your own personal contacts in the Operations and IT Industry, a thorough understanding of web infrastructure, and superior presentation and closing skills to sell our product into medium and large sized accounts.

As the first dedicated EMEA Account Executive, you will demonstrate the ability to exceed expectations while working from a remote location overseas and contribute to the overall growth and success of Hyperic's fast paced, San Francisco-based startup environment.

Responsibilities

• Manage territory and close opportunities against sales quota
• Thoroughly qualifying all leads and sales opportunities
• Develop and manage relationships within medium to large sized accounts (Fortune 500-2000)
• 25% travel required
• Multi-lingual a plus

Qualifications

• 7+ years of quota carrying software or technology sales and account management experience
• 2+ years selling Network and System Management solutions
• Proven ability to build world class sales teams
• Track record of over-achieving quota (top 10-20% of company in past positions)
• Strong and demonstrated written and verbal communications skills
• Ability to execute and thrive in a high growth environment
• Strong organizational skills and attention to detail
• Familiarity with SFDC or similar CRM tool
• Bachelor's Degree required
• Open Source experience a plus

EMEA Solutions Architect (UK)

We are currently looking for a Solutions Architect with outstanding technical skills to help us establish and expand our presence in Europe. This role will focus on pre-sales and post-sales engagements including technical support, development of custom monitoring and management capability, best practices and training. The ideal candidate will have a strong technical background, impeccable communication skills and the ability to delight customers with innovative problem solving skills.

Responsibilities

• Provide pre-sales technical support to help demonstrate our product's superiority in the marketplace and guide our customers through the sales cycle
• On-premise and remote customer service delivery including advanced product usage, configuration and customization
• On-premise and remote training delivery
• Management of multiple projects simultaneously; learn the products hands-on, and work as an integral part of the European team
• Ability to act as level 1 and level 2 support for emerging European customers

Qualifications

• At least 5+ years in a professional technical role with exposure to the sales process
• Ability to travel up to 25 %
• Excellent verbal communication skills, comfortable in a customer facing role
• Multi-lingual skills a plus
• Ability to react and think on the fly in customer situations
• Ability and comfort in delivering training to a small group in an informative and engaging way
• Strong knowledge of web infrastructure, and modern run-time environments such as java, ruby, and php
• Knowledge of modern RDBMS including mySQL and Oracle
• Passion for implementing best practices in web operations

Web User Interface Engineer (J2EE)

Hyperic is looking for a self-motivated, Web User Interface Engineer with excellent java skills to join our world-class engineering team. This candidate will leverage 5+ years of industry experience and thorough knowledge of client and server side web UI technologies to provide technical expertise to the project team members on the design, development, test and implementation of Hyperic's system management platform. The Web User Interface Engineer will work both independently and in a team setting to ensure high server performance, availability and scalability.

Responsibilities

• Provide technical expertise to the project team members on the design, development, test and implementation of a system management platform; specifically, the Web client-side component of an agent-based application
• Design and implement the Client User Interface
• Investigate and integrate other open-source technologies into product as appropriate
• Actively participate in various aspects of the product's open source community

Qualifications

• 5+ years of industry experience including design, implementation, testing, and tuning of complex J2EE systems for shipping products
• Thorough knowledge of Java, Javascript, XML, CSS and HTML
• Experience with server side MVC frameworks like Struts
• Experience with at least one Javascript library
• Proficient at using Java and Javascript profiling, optimization and debugging tools
• Experience with optimization and performance tuning web applications in JBoss application server for high availability and scalability
• Experience using, evaluating, and integrating open-source technology
• Experience working in a team environment using Apache Ant, source versioning system, wiki documentation, and bug tracking system
• Demonstrated ability to follow good coding and design patterns
• Familiarity with Tapestry and Dojo is a plus
• Past or present participation in open-source development is a plus
• Bachelor's Degree in Computer Science or related field
  

Account Executive

We are seeking a talented Account Executive with a proven track record of exceeding quota in technology sales to join our best-of-breed sales team. As the Account Executive, you will leverage your own personal contacts in the Operations and IT Industry, a thorough understanding of web infrastructure or on-line service companies, and superior presentation and closing skills to sell our products into medium and large sized accounts. As the next member of our sales team, the Account Executive will demonstrate the ability to exceed expectations in a fast paced, startup environment where he/she will be a valuable contributor to the company's overall growth and success.

Responsibilities

• Managing territory and closing opportunities against sales quota
• Conducting web based interactive product demos
• Thoroughly qualifying all leads and sales opportunities
• Developing and managing relationships within medium to large sized accounts (Fortune 500-2000)

Qualifications

• 5+ years of quota carrying software or technology sales and account management experience, preferably at a startup
• 2+ years selling Network and System Management solutions
• Fast learner and self-starter with an entrepreneurial work ethic
• Track record of over-achieving quota (top 10-20% of company in past positions)
• Strong and demonstrated written and verbal communications skills
• Open Source experience a plus
• Ability to execute and thrive in a high growth environment
• Familiarity with SFDC or similar CRM tool
• Previous Sales Methodology training preferred
• Bachelor's Degree required

Senior Software Engineer (J2EE)

Hyperic is looking for a self-motivated, Sr. Software Engineer with excellent communication skills to join our world-class engineering team. This candidate will leverage 5+ years of industry experience with J2EE systems and thorough knowledge of Hibernate to provide technical expertise to the project team members on the design, development, test and implementation of Hyperic’s system management platform. The Sr. Software Engineer will work both independently and in a team setting to ensure high server performance, availability and scalability.

Responsibilities

• Provide technical expertise to the project team members on the design, development, test and implementation of a system management platform; specifically, the J2EE server-side component of an agent-based application
• Design and implement the server for high scalability and availability
• Investigate and integrate other open-source technologies into product as appropriate
• Analyze and design database schema and queries for server performance improvement
• Own partner relationships and implementations
• Actively participate in various aspects of the product’s open source community
• Host workshop sessions and appear at speaking engagements for technical presentations of the product
  

Qualifications

• Bachelor's Degree in Computer Science or related field
• 5+ years of industry experience including design, implementation, testing, and tuning of complex J2EE systems for shipping products
• Thorough knowledge of Java, EJBs, and Hibernate
• Proficiency in SQL is required
• Experience with optimization and performance tuning web applications in JBoss application server for high availability and scalability
• Experience using, evaluating, and integrating open-source technology
• Experience working in a team environment using Apache Ant, source versioning system, wiki documentation, and bug tracking system
• Skilled at supporting customers remotely and diagnosing their problems from offsite
• Demonstrated ability to follow good coding and design patterns
• Proficient at using Java profiling tools
• Familiarity with PostgreSQL and/or Oracle is a plus
• Past or present participation in open-source development is a plus
  

Java User-Interface Developer

We are seeking an energetic Java User-Interface Developer with excellent communication skills to join our world-class engineering team. The ideal candidate will bring expert technical guidance to our project team members on the design, development, test and implementation of a dynamic, web-based front-end to a system management platform. In addition to having a thorough knowledge of the java programming language, the User-Interface Developer must also be creative, self-directed, motivated and eager to join a start-up environment.

Responsibilities

• Provide technical expertise to the project team members on the design, development, test and implementation of a dynamic, web-based front-end to a system management platform
• Ownership of GUI features
• Maintain, analyze, and enhance current feature set with infusion of Ajax to make interface interactive and dynamic
• Design and implement new user-interface features with Ajax, HTML, and CSS, and work with back-end developers to back features with Java, Apache Struts, Apache Tapestry and J2EE Session Beans
• Work with product management to visualize, design, and implement upcoming product lines

Required Skills / Experience:

• Bachelor's Degree in Computer Science or related field
• 2+ years of relevant experience developing real-time updating user-interface with web technologies: Ajax (required), HTML, CSS, JSP, JSP tags, and JavaScript
• Must have expert knowledge of the Java programming language and solid experience developing Java-based web applications
• Programming experience with MVC frameworks (Apache Struts) and object-oriented Java web application frameworks (Apache Tapestry)
• Experience with using, evaluating, and integrating open-source technology a plus
• Past or present participation in open-source development is a plus
• Experience working in a team environment using Apache Ant, source versioning system, wiki documentation, and bug tracking system
• Familiarity with EJBs is a plus
• Must be creative, self-motivated, independent, and a good communicator

Clouds are no substitute for competence

This morning I came across an AP article on Yahoo news calling out Amazon’s ‘cloud computing’ initiatives. The all-too-clever title “Amazon’s Hot New Item: its data center” caught my attention and I wanted to see the folks at AP take a crack at the topic.
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