One of the best parts about my job is seeing the HQ footprint increase on a daily basis. Sometimes it’s just the little things that make me happy. Like this job description for a unix system administrator.
It reads like your usual sysadmin job description, until you get to this part:
Restructuring the shared hosting network so that they fit in with the new network server. This may include a redesign of our LAN IP allocations. Extensive configuration of Hyperic HQ so that it monitors all the applications. Investigation into using the APC Power MIB to monitor the UPS’s and PDU’s.
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July 12th, 2007
John Mark
IT Administrators have a love and hate relationship with alerts. They don’t want to miss any important outages or performance problems, because their jobs depend on it. However, those issues have a tendency to surface at 2am in the morning. Hyperic HQ may collect vast amounts of monitoring data from the IT infrastructure, but the most important function that it provides is timely alerts.
We commissioned a user experience study a couple of months ago, and one of our focus group contestants summed it up best, “Alerts are very important and indispensable.” We always understood the importance of alerting, but by better understanding how Hyperic HQ participates in the problem resolution process, we were able to identify some important new features and directions for alerting in the upcoming Hyperic HQ 3.1 release.
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July 12th, 2007
Charles Lee
