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The Right Tool for a New Challenge: Hyperic is the Only Software Purpose-Built to Maximize Availability of the Next Generation Data Center

Hyperic HQ 3.0 Open Source Software Helps IT Head off Problems Before They Cause Outages

New York, LinuxWorld Open Solutions Summit – February 14, 2007 – Hyperic Inc., the leader in multi-platform, open source systems management, announced today the availability of Hyperic HQ 3.0, the company's flagship software, purpose-built to maximize the availability of today's new breed of data center.

According to a leading industry analyst firm*, the IT operations management software market is $7 billion a year, with more than 50 percent of that focused on infrastructure monitoring and management. Despite the need, traditional proprietary solutions cost too much and unable to meet the demands of the today's super-condensed data centers. Ushered in by new technologies and models such as virtualization, SOA, and composite applications-these Next Generation Data Centers need management tools that offer administrators the ability to not merely monitor, but proactively manage the outcome of system events.

Hyperic HQ, (www.hyperic.com), is the industry's only comprehensive product that provides cross-stack visibility for software in production, whether it's open source, commercial, or a hybrid. As a result, companies can now centrally manage the fast-moving technologies of the Next Generation Data Center, and more efficiently and effectively avoid costly downtime. An extensible system, Hyperic HQ manages all kinds of operating systems, web servers, application servers and database servers. Using the Hyperic HQ Portal, the software can be quickly configured to monitor, alert, diagnose and control most types of applications - both at a technical and business level.

With enhancements that provide visibility across all layers of the enterprise, as well as advanced tools for alert escalations, event analysis, and self-healing corrective control, Hyperic HQ 3.0 provides all the elements needed for IT managers to circumvent and prevent problems before they occur, instead of simply being alerted of these problems afterwards.

"Anyone in charge of managing a high-density data center will tell you that the next generation has arrived. Problem is, currently there are no tools that IT can use to effectively manage those systems. The result is a flashy business end user experience that, behind the scenes is held together by the IT equivalent of duct tape and voodoo," said Javier Soltero, CEO of Hyperic. "Hyperic gives these guys the right tools for the job-for the first time. Now, they can proactively head off problems before they occur, instead learning about them the same time the business does."

"As America's most trusted relationship service, eHarmony needs to trust the sophisticated systems that power the always on, always in demand service we offer," said Mark Douglas, VP of Technology at eHarmony. "Hyperic HQ has allowed us to gain complete management over our website operations. We evaluated multiple management solutions for our production systems and found HQ's feature set to be most complete. The ease of installation and ongoing management, support for open source and commercial products, and its scalable architecture made it our choice for management."

IT Unequipped for the New Breed of Data Center The Next Generation Data Center is characterized by the consolidation and increased utilization of all resources - physical, virtual and human. This very efficient, dense data center increases pressure on staff to manage and respond to a greater number of spontaneous system events spanning across a wider distribution of sub-systems.

For companies to succeed, IT must be empowered to not simply keep up, but to get ahead of the dynamic changes. Enterprise Management Associates' analyst, Andi Mann, reports that, "42 percent of events resulting in system downtime are caused by unplanned events. This means that users are witnessing and reporting outages first, because IT changes are accelerating and IT administrators no longer have the tools or the capacity to look across the entire enterprise."

Until today, such visibility has been impossible.

The Missing Link: Hyperic HQ 3.0

Hyperic HQ 3.0 provides enhancements across all the primary activities IT Operators need to provide the highest availability and performance of their systems.

Major additions include:

• Operations Dashboard: centralized, web-based portal with real-time and historical trending information on the general health of entire infrastructure
• Powerful Alerting: sophisticated alert escalation, alert acknowledgement, and the ability to initiate RSS response actions
• Event Analysis: historical and real-time information from any log resource, configuration file, or security module that can be correlated with availability, utilization and performance
• Corrective Control: IT managers can describe and execute product-specific control actions directly through the portal either

Free for download through the open source GPL v2 license, the software enables IT managers to expand beyond classical monitoring to drive availability and improve the overall health of their IT infrastructure.

Availability and Support

Hyperic HQ 3.0 Open Source software is available now and free for download at www.hyperic.com. Low cost Subscription Support, which includes business hours technical support for Hyperic HQ Open Source, is optional and available by contacting your Hyperic Sales Representative at sales@hyperic.com.

Technologies Managed

Operating Systems | Web Servers | Application Servers | Databases | Messaging Middleware | Microsoft Technology | Virtualization |
Mail Servers | Network Management | Application Management | Distributed Platforms | Application Platforms | Integrated Applications