Company

Hyperic HQ 3.1 Release Delivers Most Complete Open Source Systems Management Software Available

64 managed technologies and complete localization among top new features

LINUXWORLD - SAN FRANCISCO, Calif., August 7, 2007 - Hyperic Inc., the leader in multi-platform, open source systems management, today released Hyperic HQ 3.1. The new version extends Hyperic's leadership in natively managed technologies with 18 new supported technologies-including Coldfusion, Glassfish and Jetty, as well as increased support for Tomcat6 and MySQL. With these additions, Hyperic HQ now manages 64 technologies-significantly more than anyone else in the market. Additional enhancements include increased usability and a customizable UI that can be localized to fit specific needs.

"Open source systems management software is making inroads in the enterprise," said Matt Asay, vice president of business development at Alfresco. "Software like Hyperic HQ was built from the ground up to solve a new generation of management challenges, and offers organizations a more agile and flexible solution than they could get from one of the Big Four, and they do it at a lower price. Alfresco was also built to solve a new generation of content management challenges at an affordable price, and we are extremely excited to be working with Hyperic."

By providing organizations with the industry's most up-to-date and comprehensive monitoring and alerting tools, Hyperic HQ 3.1 solves the basic IT challenges that afflict online services companies-how to keep their services running at 100 percent availability as they continually add the applications and infrastructure needed to move their businesses forward.

"The speed at which companies are adding applications and employing new business models is incredible, especially in web-driven markets," said Hyperic CEO Javier Soltero. "We have architected the new version to be as user friendly as possible in order to allow IT to focus on supporting business initiatives rather than maintaining their systems management software. These time-saving features make a huge difference for organizations in which every minute of downtime has tremendous implications for the business."

The improved open source management and monitoring tools in Hyperic HQ 3.1 include:

Expanded Alert Features: New alert center for central management of alerts in a flat hierarchy. Includes an alert resolutions feature which describes and tracks how to resolve problems, as well as expanded alert emails that include indicator metric data and previous resolution.
Performance and Scalability Enhancements: Dramatically improves out-of-the-box scalability for large deployments.
Embedded Contextual Help: Improved context-sensitive help detail, configurable option to display up-to-date help remotely from support.hyperic.com or locally, and customizable and expandable local web pages for unique deployment environments.
Localizable UI: Fully customizable Hyperic HQ UI and help features. Sharing of translations is encouraged through a new area on the HyperFORGE.
Extended Product Coverage: Bundled support for more than 13 new products including notables such as Zimbra, Informix, and OpenLDAP (now deployed in the agent by default.)

Hyperic HQ 3.1 includes plugin support for more than 60 technologies, including recent additions Zimbra, Alfresco, Coldfusion, Sendmail and Jetty (Webtide), among others.

In addition, the company also announced the availability of Hyperic HQ 3.1 Enterprise Beta. This new version incorporates all of the features in Hyperic HQ 3.1, as well as "follow the sun" alerting which notifies users of incidents based on support schedules, greatly simplifying the management of 24x7 or rotating support teams. Additionally, the new Report Center provides easy analysis of performance and service level activity. Hyperic HQ 3.1 Enterprise is delivered with five preconfigured reports, and the capability to customize and create new reports.

Hyperic HQ 3.1 and Hyperic HQ 3.1 Enterprise Beta are available now and can be downloaded at www.hyperic.com.

About Hyperic Inc.

Hyperic provides open source systems monitoring and management software that reduces the workload for operations teams at the world’s biggest web companies, including Microsoft, CNET Networks, hi5 Networks, Contegix, Rackspace’s Mosso, and more.

Its award-winning Hyperic HQ software auto-discovers and updates asset inventory and allows operations teams to perform cross-platform monitoring, diagnostics and control from a remote, web-based console, helping them more quickly pinpoint, correct, and prevent problems at every major layer—including hardware, networks, virtualization and applications.

Founded in 2004 and headquartered in San Francisco, California, Hyperic is a private company funded by Accel Partners and Benchmark Capital.

CloudStatus Provides Free, Real-Time Performance Information for Amazon Web Services

Velocity Conference—San Francisco, Calif.—June 23, 2008 – Open source web infrastructure management provider Hyperic Inc., (Velocity Booth #6), today launched the beta of Hyperic CloudStatus, the first service to provide an independent view of the health and performance of the most popular cloud on the Internet, Amazon Web Services (AWS). The new service gives businesses that use the cloud the perspective they need to determine the cause of performance changes in their cloud-based web applications. CloudStatus beta is a free service built on the Hyperic HQ management platform and will expand to include additional cloud providers this summer.